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Profiles
/ BPO

Horyzon Network | The Operational Excellence Hub

For small and medium-sized businesses, the biggest hurdle to growth isn’t a lack of ideas—it’s the “operational trap.” You need specialized talent, but the hiring market is expensive. You need stable processes, but you’re stuck fighting daily fires.

Horyzon Network is designed specifically to solve these bottlenecks. We provide the “People + Tech” infrastructure that was once only available to big corporations. Based in Cluj-Napoca, we help you build an offshore team that feels like an in-house department, giving you the breathing room to focus on your high-level strategy while we handle the execution.

Our Solution: The “Build-Operate-Innovate” Model

We address the three biggest pain points of growing SMEs:

  1. The Talent Headache: Hiring, Training & Managing
  • No More Bad Hires: We leverage our local expertise to find the 1% of talent in the Transylvanian market. We handle the recruitment, the legal contracts, and the HR headaches, taxation and everything around local regulations.
  • Ready-to-Go Teams: We don’t just find people; we train them. Your new team members arrive pre-equipped with the skills and cultural alignment needed to hit the ground running.
  • Active Retention: We manage the people, so you don’t have to. We focus on team culture and performance, ensuring your business knowledge stays within the company.
  1. The Operational Trap: Stable Day-to-Day Execution

We provide a “safe harbor” for your most time-consuming tasks:

  • Sales & Admin Support: Managing your CRM, cleaning up data, and keeping your pipeline moving.
  • Finance & HR Ops: Professionalizing your bookkeeping and payroll without the cost of a full-time local executive.
  • Customer Support: Giving your clients attention, facilitating customer retention, a high net promoter score so that your business can stay recurrent.
  1. The Tech Gap: Digital Tools & Infrastructure

Small teams often struggle with fragmented software. We provide the Digital Play—a modern tech stack included in our service:

  • Professional Infrastructure: Secure server environments and cloud setups that grow with you.
  • Smart Tools: We implement the automation and productivity software (RPA, task tracking, and AI-assistants) that makes 3 people do the work of 10.
  • Full Visibility: You get real-time dashboards. You’ll never have to ask “what is the team doing today?”—you’ll see it in the data.

Why Small & Medium Companies Trust Us?

  • Predictable Costs: Replace high, variable overhead with a single, transparent monthly service fee.
  • Flexibility: Scale your team up or down based on your current project load or season.
  • Elite Quality: Access the same technical engineering and multilingual talent used by global giants, but at a price point that makes sense for a growing business.

The Horyzon Promise: We bring the same quality of service that big companies have, at a fraction of the costs, by staying agile and responsive to your precise needs. We handle the complexity of the “back office” so you can reclaim your time as a founder or manager.

Get in Touch:

  • Web: horyzon-network.com
  • Tel: 0749154501
  • Strada Ferdinand 22-26, Cluj Napoca
  • Connect: Let’s discuss how we can offload your operational burden in 30 days or less.