Awesome. I Have It.

Cluj Napoca: Heart of Transylvania-full version from Laviniu Lazar on Vimeo.


Romania is listed among the Top 50 countries in the A.T.Kearney’s 2011 „Global Services Location Index”, in terms of attractive offshoring destinations. The criteria are: Financial Attractivity, People Skills&Availability and Business Environment.

Cluj-Napoca emerges as an important BPO hub due to the available skilled human resource. Amongst the advantages frequently mentioned in international studies and reports, one can find the following: accessible costs, highly qualified labour force, foreign languages spoken, geographic position, and time-zone close to GMT. The last three aspects make a decisive contribution to the easy way of communicating, in real time, with the rest of the continent.

Established BPO experience relies upon: finance & accounting outsourcing (FAO), human resources operations outsourcing (HRO), process outsourcing (PO), knowledge process outsourcing (KPO), contact center operations (CC) and industry-specific business processes (IS-BPO).



Genpact Romania SRL


Transylvania Support Center